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Field Services Desktop Tech

Field Services Desktop Tech in Foxborough, MA at Volt
# Date Posted: _8/15/2018_
# Job Snapshot
+ Employee Type: Contingent
+ Location: Foxborough, MA
+ Job Type: Computer Industry
+ Duration: 12 weeks
+ Date Posted: 8/15/2018
+ Job ID: 132141
+ Pay Rate $25.0 - $25.0/Hour
+ Contact Name Volt Branch
+ Phone 973/404-9187
# Job Description
Volt has partnered with a national IT Services organization to identify a Field Service Desktop Technician to add to their team. This is a contract to hire position that will be servicing the South Shore to Providence RI general area, with the ideal candidate being located just southwest of Boston. Candidates must have reliable transportation as well as sound technical skills and experience. Please review the description below and apply today if interested.
Purpose :
Provides basic hardware, software, and network support relative to customer IT environment.
Primary Responsibilities:
Troubleshoot desktop operating system, application errors and PC hardware issues. Troubleshoot minor server-hardware issues. Manage trouble tickets from inception to closing, includes tracking resolution progress and updating customers on ticket status. Provide OS and database maintenance. Set up and maintain user desktop environments; relocate and set up peripherals as may be required. Order, inventory, and return IT parts and equipment as needed. Maintain printers; troubleshoot issues.
Qualifications :
The ideal candidate will have a minimum of a HS diploma or GED and 3-5+ years of hands on experience with Desktop Support (either onsite or field based). Candidates must be able to work with little direction/supervision and must have a strong track record of troubleshooting and resolving desktop related issues, completing upgrades and doing deployments.
Related Skills and Competencies:
Strong verbal and written communication skills for customer interface and documentation. Organizational and time-management skills with ability to multitask effectively. Ability to learn new technologies.
With this field service role, the general area is centered south/west of Boston, MA. Ideal candidates will be located just south/west of Boston in/around the 495 belt. However, on occasion the Field Service Tech may need to go as far as Providence, RI, Springfield, MA or Boston, MA. Individuals MUST have reliable transportation to successfully meet the requirements of this position.
VOLT is an equal opportunity employer.
In order to promote this harmony in the workplace and to obey the laws related to employment, Volt maintains a strong commitment to equal employment opportunity without unlawful regard to race, color, national origin, citizenship status, ancestry, religion (including religious dress and grooming practices), creed, sex (including pregnancy, childbirth, breastfeeding and related medical conditions), sexual orientation, gender identity, gender expression, marital or parental status, age, mental or physical disability, medical condition, genetic information, military or veteran status or any other category protected by applicable law.


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